Michael E. Milakovich (Ph.D. Indiana; B.A. UC-Santa Barbara) specializes in digital governance, public productivity improvement, online learning, and American Government and Politics. He has authored or co-authored 16 books or monographs and published numerous articles, chapters, and reviews in referred journals such as the International Public Management Review, Public Performance and Management Review, Public Administration, American Review of Public Administration, American Political Science Review, Crime and Delinquency, Health Care Management Review, Public Administration, Quality Assurance and Utilization Review, and the Journal of Electronic Democracy, and the Journal of Health and Human Resource Administration. His books include Digital Goverance: New Technologies for Improving Public Service and Participation. London and New York: Routledge, 2012; Public Administration in America (5th-10th eds., with G. Gordon, Wadsworth/Cengage/ITP/ St. Martin’s Press, 1995-2013); and Improving Service Quality in the Global Economy (Auerbach Press, 2006). He has also authored an online virtual course on American Government, Politics and Society (2014). He is a U.S. Army veteran, formerly served as MPA Director at the University of North Carolina-Greensboro and Project Director for the University of Miami Institute for Quality in Manufacturing and Service. He is a Life Member of the American Society for Public Administration; serves as an expert witness in State and Federal courts; advises numerous public, private, non-profit and international organizations on policy analysis and quality improvement strategies; and is a member of several editorial boards. He has conducted global interdisciplinary research, consulted and lectured with numerous businesses, governments, and health care organizations in the United States as well as the Bahamas, China, Czech Republic, Denmark, Egypt, England, Hungary, Germany, Japan, Martinique, Turkey, and Venezuela. Dr. Milakovich taught American Government in the University of Miami Washington, D.C. program at American University (2012-2013) and teaches graduate public administration, American Government, and digital governance courses at the University of Miami.
Education
| Political Science Indiana University | |
| M.S. Comparative-International Development Indiana University | |
| B.A. History and Social Science University of California (Santa Barbara) |
Public sector quality management, Health care quality improvement, State and local government, Criminal justice and administration
Professional Experience
| 2012 - 2013 | , University of Miami in Washington, D.C. Introduction to American Government Program, American University, Washington, D.C. |
| 2002 - 2009 | (Chair, member, Ph.D. and M.S. committees, Secondary Appointment, School of Architecture, Department of Urban and Regional Studies, University of Miami |
| 1980 - | Associate Professor of Political Science Graduate Faculty, Honors Program, Bahamas Program, Executive MBA Faculty, Health Administration Faculty, University of Miami |
| 1972 - 1979 | Assistant Professor of Political Science , University of North Carolina at Greensboro |
| 1971 - 1972 | Visiting Research Fellow in Law and Political Science, Center for Studies in Criminal Justice , University of Chicago Law School |
| 1969 - 1971 | Faculty Research Associate and Teaching and Research Assistant, Indiana University |
| 1993 - 1996 | Principal Investigator and Coordinator, National Survey of Quality and Customer Service Improvement in states and local governments |
| 1988 - 1991 | Project Director, University of Miami Engineering Management Quality Improvement Project funded with grant from Florida Power and Light Co. |
| 1982 - 1984 | Contract Administrator and Principal Investigator, University of Miami research project to estimate the costs of refugees to the courts of Dade County, Florida |
| 1977 - 1978 | Special Counsel, U.S. Senate Government Affairs Committee, Subcommittee on Federal Spending and Open Government, Chaired by Sen. Lawton Chiles (D. Fla.), Washington, D.C. |
| 1976 - 1977 | Executive Development Specialist, U.S. Department of Health and Human Services, Washington, D.C. (NASPAA Fellow), Executive and Career Development Division, Office of the Secretary |
| 1974 - 1976 | Director of Graduate Studies, Department of Political Science, University of North Carolina, Greensboro, North Carolina |
| 1972 - 1974 | Project Director, Title I Community Service and Continuing Education Grant from the U.S. Department of Health and Human Services, University of North Carolina, Greensboro, North Carolina |
| 1969 - 1971 | Contract Administrator and Principal Investigator, research project to assess the impact of Federal Assistance Programs on state and local criminal justice agencies, U.S. Department of Justice Law Enforcement Assistance Administration, Indiana University, Bloomington, Indiana. |
Honors & Acknowledgements
Blue Key National Leadership Honorary, 1965
University of California at Santa Barbara, Outstanding Graduating Senior Award, 1965
University of California at Santa Barbara, President of the Class of 1965
Ford Foundation, Human Relations Area Studies Fellowship, Indiana University Graduate School, 1967-1969
U.S. Department of Justice Law Enforcement Assistance Administration, Research Grant, 1969-1971
University of Chicago Law School, Research Fellowship in Law and Political Science, 1971-1972
U.S. Department of Health, Education and Welfare, Research Grant, Title I Community Service and Continuing Education Program, 1973-1974
U.S. Supreme Court Judicial Fellows Program, Finalist and Alternate, 1976
National Association of Schools of Public Affairs and Administration Faculty Fellows Program, U.S. Civil Service Commission, Faculty Fellow, 1976-1977
University of Miami, 1979 Award for Recognition of Research Activity, School of Business Administration, 1979
University of Miami, 1980 Summer Research Award, July-August, 1980
University of Miami, Honors Seminar "Selecting the President: 1980," Fall, 1980
University of Miami Business Honorary, Beta Gamma Sigma, 1980
University of Miami, Instructional Technology Grant, Summer, 1981
Sabbatical Leave Awarded, University of Miami, 1985-1986
Appointed to two-year term on the Board of Directors, National Center for Public Productivity, Rutgers, New Jersey, 1991-1993
Appointed to the Board of Advisors, National Productivity Review, Executive Enterprises Publishing, Inc., New York, New York, 1999
Represented UC-Santa Barbara Chancellor Henry Yang at the inauguration of Donna Shalala as President of the University of Miami, November, 2001
Sabbatical Leave Awarded, University of Miami, 2001-2002
Sabbatical Leave Awarded, University of Miami, 2008-2009
Conferences & Events
| Summer 1973 | National Science Foundation, Summer Institute for Policy Analysis and Public Affairs | University of Minnesota, Minn. |
| November, 1973 and March, 1974 | National Science Foundation Chautaqua-Type Short Course in Political Theory and Policy Analysis | Clark College, Atlanta, Georgia |
Memberships
Editorial Responsibilities
- Reviewed manuscripts and articles for: Mac-Graw Hill Publishing Company, West
- Publishing Company, St. Martin’s Press, Harper-Collins, Paragon House, National
- Productivity Review, The Political Chronicle, Public Administration Review, Miami
- Review, Urban Affairs Papers, McCutcheon Publishing Company, Southern Review of
- Public Administration, North Carolina Review of Business and Economics, Journal of Politics.
Professional and Honorary Organizations
- American Society for Public Administration, Life Member
- American Political Science Association; National Assistance Management Association
- Beta Gamma Sigma; National Academy of Criminal Justice Sciences
- American Management Association; Academy of Political Sciences
- Florida Political Science Association
- Western Political Science Association
Public sector quality management, Health care quality improvement, State and local government, Criminal justice and administration
Publications
Michael E. Milakovich "Public Administration in America" (Boston. 2013).
Michael E. Milakovich "Digital Governance: New Technologies for Improving Public Service and Participation" (London and New York, Routledge. 2012).
More Publications
